User Guide

Polling & Data Collection

  • Introduction to SMS & Voice Polling

    Telerivet makes it easy to create and conduct automated polls/surveys via SMS or voice calls. As people respon...

    Feb 02, 2017 08:48PM PST
  • Creating SMS Polls

    In order to set up a new SMS poll with Telerivet, go to your Services page, click Add New Service, then click ...

    Feb 02, 2017 08:35PM PST
  • Creating Voice Polls

    In order to set up a new automated voice poll with Telerivet, go to your Services page, click Add New Service,...

    Feb 02, 2017 08:49PM PST
  • Testing Your Poll

    After defining the questions and settings for your poll, you can test it by simulating messages or calls to ma...

    Feb 02, 2017 07:50PM PST
  • Distributing SMS Polls

    Telerivet makes it easy to distribute SMS polls in three ways: Sending the first question of the poll to ...

    Feb 02, 2017 07:24PM PST
  • Viewing and Exporting Poll Responses

    As people respond to your poll, the results will automatically update on your Services page, and any multiple-...

    Feb 02, 2017 08:50PM PST
  • Manually Coding Poll Responses

    For multiple-choice questions, Telerivet automatically computes statistics and displays them in a bar graph. H...

    Mar 19, 2014 03:14PM PDT
  • Tracking and Reminding Non-Respondents

    After you send out an SMS poll, you might find that not everyone responds. For some people, it might take a li...

    Feb 02, 2017 07:55PM PST
  • Ending Your Poll

    To end your poll, just click the "on/off" switch for your poll on your Service page. Disabling your poll will...

    Sep 02, 2015 05:32PM PDT
  • Conducting Multiple SMS Polls

    Each project on Telerivet can have multiple automated services active at the same time, including polls. When...

    Feb 02, 2017 07:54PM PST


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