User Guide

Exporting Messages

Last Updated: Jan 30, 2017 04:09PM PST
Telerivet makes it easy to export your messages, in order to create your own backups, view detailed information about each message, or compute your own message statistics.

Exporting Messages to a Spreadsheet

To export messages to CSV in order to view them in Excel or another spreadsheet program, click More > Export messages at the top-right of the Messages page.



Exporting messages to CSV lets you see some additional information about each message that isn't visible in Telerivet's web interface, such as:
  • the time the message was actually sent to the mobile network
  • which user account sent the message
  • the source of the message within Telerivet (e.g. web app, API, automated service, etc.)
  • which automated service generated the message (if any)
  • Telerivet's internal ID for the message
  • The external ID of the message from your virtual number provider (when applicable)
You can also filter the exported messages by date, direction, starred, labels, status, type, and contact group.

Telerivet can export up to 2,000,000 messages at a time. To export more messages, you can export messages in batches using different filters (e.g. by date).

Exporting Messages via the API

Developers can use Telerivet's REST API to easily export messages directly into their own systems. For details, see the REST API documentation.


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